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Technical Support Manager – EWI & Facade Systems

  • £40,000 - £50,000
  • Specialist Sub Contract
  • London

About the employer

A UK manufacturer and supplier of Render & External wall insulation and waterproofing systems. Also a leading distributor of fibre cement boards, resin products, porcelain tiles, wood flooring, adhesives, grouts, silicone, sealants and interior decorative finishes.

 

About the role

Due to our continued success and expansion our Client have recently opened a 3rd distribution warehouse in London. This company are looking increasing their internal capabilities and are looking to employ a Technical Support Manager to lead the external/Internal sales team. The successful person will be taking a leading role in supporting customers & architects on all our EWI & facade systems for the industry.

 

Key Activities and Responsibilities include:

  • Responsible for providing technical product support to internal and external customers.
  • Attendance at-site meetings.
  • Offer back up support in the areas of site monitoring, site problem investigation.
  • Provide product information and capability guidance of all products and to include advice on windloads, thermal calculations and structural capabilities.
  • Maintain warranty log and co-ordinate the requirements of the Full Product Warranty (drawing, fabrication, and installation audits).
  • Attend CPD technical presentations as required.
  • Support for internal and external training activities.
  • This role has been created to ensure that our client is 100% compliant with all current legislation in regards to cladding installed on their legacy developments. In order to be considered for this role, you must have extensive façade/cladding experience on projects within the UK.
  • You must feel comfortable participating in senior board meetings presenting or delivering thorough reports.

 

Knowledge, Skills and Qualifications Required:

  • Excellent people management and leadership skills
  • Extensive systems knowledge
  • Technical knowledge of external wall insulation and render systems
  • Construction qualification preferred.
  • Working knowledge of CAD a distinct advantage, although training will be available for the right candidate.
  • Technical knowledge of external wall insulation and render systems

 

Job Types: Full-time, Permanent

Salary: £40,000.00-£50,000.00 + Car