Helping to enhance careers

Technical Officer – Facades

  • 35,000 to 55,000
  • Specialist Sub Contract
  • Staffordshire

Technical Officer – Facades


Our client is a Group of well-respected companies, specialising in Building Envelope, Facades and Installation systems with the Manufacturer and Supply Construction Market.

Based in Stoke on Trent our client is recruiting for a Technical Officer to join Technical Services department, to provide accurate and timely support across a market-leading portfolio of EWI and rain screen façade products and systems, collaborating with Clients, Architects, and internal departments such as design and Estimating.

Key responsibilities include;

  • Take customer questions via phone calls and e-mails, communicate the solutions and update CRM system.
  • Communicate external leads to customer facing teams.
  • Undertake thermal and design calculations.
  • Undertake and deliver accurate system specifications.
  • Provide designs using AutoCAD, Solidworks and Revit (BIM).
  • Arrange for samples to be produced and dispatched as required.
  • Participate in conference calls, in-person meetings and virtual meetings with customers.
  • Assist in the maintaining of the ISO audit folders for the technical content.
  • Assist in updating MSDS & Technical product data sheets.
  • Recommend continuous service improvements to support growth of the business.
  • Support and comply with the H&S policy of the business.


Experience/knowledge required;

  • Several years’ experience of a similar role in EWI systems and/or rain screen façade systems.
  • Some familiarity with construction design software (e.g. AutoCAD, Solidworks, Revit).
  • Excellent communication (verbal and written) and customer service skills (telephone and interpersonal).
  • Good organisational skills with the ability to prioritise work effectively.
  • Logical mind.
  • Strong numeracy and literacy skills.


Qualifications and Core skills;

  • Educated to HNC/HND within a construction related area.
  • Degree in Construction/Façade/Engineering related field – desirable


Salary is between £35,000 to £55,000 per annum – based on experience

Part remote working can be considered upon discussion

26 Days Holiday + Bank Holidays

For any further information or to apply please contact