Helping to enhance careers

Resident Liaison Officer

  • £28,000 - £35,000
  • Residential Development
  • Essex

About the Company:

Our client is a leading provider of high-quality construction services for Public and Private sector clients. We have established an enviable reputation for delivering excellence and value to projects across London and the Home Counties for nearly 50 years. Our client has successfully built up a portfolio across a wide range of sectors whilst being able to deliver contracts up to £10million in value. Our client’s mission is to understand their client needs to deliver high–quality buildings on time and on budget. They will be recognised for being innovative and collaborative, developing their team, having long-term relationships with clients and supply chain, while contributing to the community in which they operate.

The Role

Our client is recruiting for Resident Liaison Officers to work on a contract in Harlow. This will be across residential plots undertaking planning and deadline tasks to ensure the project is kept on task. Duties will include but not be limited to:

As a Resident Liaison Officer (RLO) working as part of the construction operation team your responsibilities will include:

  • Planning projects as part of the team and ensuring that they meet agreed timescales.
  • Liaising with residents to agree scope of work; access dates and ensure seamless project delivery.
  • Visiting residents on a regular basis to ensure the smooth running of works in their property and to deal quickly and effectively with any concerns or issues raised.
  • Liaising and reporting progress on a daily basis to client representatives.
  • Working as part of a team to maintain quality control procedures.
  • Checking and preparing weekly and monthly site reports.

About the benefits and reward:

The base package is circa £28,000 – £35,000


  • Previous RLO experience essential
  • Excellent written and literacy skills
  • Excellent IT literacy (Microsoft packages)
  • Excellent dispute resolution skills
  • Personable and friendly nature
  • Lives within commuting distance of North London

The Suitable candidate will have extensive experience in a Resident Liaison Offer role or similar. You must be PC Literate and ideally have knowledge of Microsoft packages. Suitable candidates are likely to have worked with a social housing contractor.

Contact Divesh @ or call 01923 750095